When installing the ADF Desktop Integration add-in an error similar to the following occurs:
"ADFDI-04000: ADF Desktop Integration is installed on this computer with an incompatible installer. Please uninstall the currently installed version and retry the installation with the new installer."
The message may vary:
- "Oracle ADF 11g Desktop Integration Add-In for Excel has previously been installed on this computer with an incompatible installer. Please uninstall it and retry the installation."
- "ADFDI-04000: Oracle ADF 11g Desktop Integration Add-In for Excel is installed on this computer with an incompatible installer. Please uninstall the currently installed version and retry the installation with the new installer."
Reproduces starting in ADFdi 11.1.1.7.3 (4.0.0) - available in FA Release 9
Cause:
The ADF Desktop Integration add-in was previously installed with a legacy installer that is not compatible with the standard installer (adfdi-excel-addin-installer.exe).
Solution:
A. Remove the previous ADF Desktop Integration add-in installation with "Add/Remove Programs":
- Open "Add/Remove Programs" in the Windows control panel
- Search for "ADF Desktop Integration" and remove any installed versions of the client
- Retry the installation with the standard installer (adfdi-excel-addin-installer.exe)
B. If the ADF Desktop Integration client is not present in the installed programs listed in "Add/Remove Programs":
- Open Excel and navigate to Excel options
- Click the "Add-Ins" category
- In the "Manage" dropdown menu select "COM Add-Ins" and click "Go"
- "Oracle ADF Desktop Integration Runtime Add-In for Excel" or ""Oracle ADF Desktop Integration Add-In for Excel" should be present in the list of add-ins. Select it with the checkbox and click "Remove".
- Retry the installation with the standard installer (adfdi-excel-addin-installer.exe)
Source:
ADFDI-04000: ADF Desktop Integration is installed on this computer with an incompatible installer. (Doc ID 2017956.1)
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